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Adding the iPad to your bag of tricks:

Is the juice worth the squeeze?
View details >>>

AlliancePCG Newsletter Nero

A little known TM Messenger issue:
Having difficulty with TM Messenger? It may be caused by another app.
View details >>>
AlliancePCG Feb 2010 Gavel

Will your Bar allow SaaS?
NC Bar Assoc. releases opinion on the utilization of SaaS and cloud computing by law firms.
View details >>>

Latest news

Getting to know you:
We're taking the newsletter to the streets (well, email anyway).

Read more >>>


The Dell E6400 Notebook:
Does it hold water?

Read more >>>


AlliancePCG May Clock 

Adding the iPad to your bag of tricks

The iPad is out. I have seen a few now and am interested in its true usefulness in the field. Does it qualify as a gadget or a necessity? They are not exactly cheap (the entry model is 499.00) and have some limitations compared to their notebook cousins.

AlliancePCG May iPad2I understand that the iPad is not meant to be a replacement to the laptop but for the money I would like to see it run business applications. Outside of that it would be a great competitor to the netbooks that we have all seen littering airport terminals.

The build quality is typical Apple-esqu in that it bridges solidity and attractiveness which is not an easy feat. The screen resolution is also what we would expect from Apple in that the color and clarity are outstanding. Be warned that due to the glass overlay that you will experience reflections especially if used outdoors. 
 

They have done a nice job with the interface and it is largely reminiscent of the iPhone. Icons are easy to find and the touchpad is very nice. So what does it do anyway? I mean, isn't that why we are here?

The iPad will surf the Web (with the use of the Safari browser of course), play movie files (you can stream in Netflix or YouTube), read ebooks (Amazon has a Kindle app available), play games and listen to music. The real question is how productive is this thing? Well, it has an email application and a full keyboard which is good enough for smaller projects. I would not want to type for more than a few minutes on this thing but mileage may vary.

Microsoft will not be releasing an Office suite for the iPad but Apple does have a productivity package called iWork which contains a spreadsheet, word processor and slideshow at 10 bucks each from their app store.

In a nutshell, I don't know that I would want to replace my notebook with this guy as I cant install practice management software for testing or demo. The price is just too high considering it is, forgive me Mac followers, a glorified iPhone. If I could get one for 200.00 then I would consider it but as more of a travel convenience than a computing device.

Just my .02

 

A little known TM Messenger issue

Issue: TM Messenger will not open or messenger crashes when trying open. If you have Nero Express 7 Essentials software installed this may be causing an issue with the TM Messenger and preventing the application from opening.

Resolution:
*Stop the Nero Express 7 Essentials services that are interfering with the TM Messenger services, executables and processes.
1. Stop the current Nero processes within Windows:
a. Right click on your windows toolbar and select Task Manager.
b. In the task manager click on the tab labeled Processes, Click on the column labeled       Image Name.
c. Search for NMIndexStore.exe, NMIndexStoresvr.exe, NMBgMonitor.exe in the task manager. Right click on each service and choose end process.
Tip3 PicA
d. Close the task manager.

2. Disable the Nero Express 7 Essentials services from starting automatically:
a. Click on the Windows Start button and click Run.
b. Type in services.msc and click OK.
c. Find the service NMIndexingService, right click your mouse and choose properties. Click on the stop button (1). Just above the STOP button you will see Start up type, click the drop down and chose disabled (2) and click OK. Exit the services window.
Tip3 PicB 

3. Stop the Nero Express 7 essentials executables from starting with Windows: 
a. Click on the Windows Start button and click Run. 
b. Type in msconfig and click OK. 
c. Click on the startup tab. 
d. Uncheck the box for NMBgMonitor and NeroCheck, click OK. 
 Tip3 PicC
e. You will be prompted to restart your computer, you may choose to restart now or wait until a more appropriate time (these changes will not take effect until the computer has been restarted). Once the PC is restarted you will see the System Configuration Utility screen. Check the box on the bottom left of the window to not show this message again and then click OK. 
Tip3 PicD 
*These services may cause the Nero Express 7 Essentials application from operating as expected. For questions as to the operation of the Nero Burning ROM please contact the vendor here.

 

Will your Bar allow SaaS?

The North Carolina State Bar has released an opinion regarding the use of SaaS and cloud based computing for law firms. The Bar had received a question recently which reads:

"...Given the duty to safeguard confidential client information, including protecting that information from unauthorized disclosure; the duty to protect client property from destruction, degradation or loss (whether from system failure, natural disaster, or dissolution of a vendor's business); and the continuing need to retrieve client data in a form that is usable outside of the vendor's product; may a law firm use SaaS?"

Opinion 1 states:

"Yes, provided steps are taken effectively to minimize the risk of inadvertent or unauthorized disclosure of confidential client information and to protect client property, including file information, from risk of loss..."

AlliancePCG News Cloud This is, to my understanding, the first such reaction from a State Bar on the topic. This certainly sets a positive precedent in regards to such Web based application use. Arizona recently stated in an ethics opinion that a firm may use an online storage and retrieval system that allows clients to access their files over the internet provided the firm takes reasonable precautions to protect the security and confidentiality of client documents and information. This is another boon to online providers such as Clio, HoudiniESQ and Advologix.

As SaaS and cloud computing take their place as the new hot buzzwords (reminds me of the .com frenzy of the late 90s) we will probably see a shift into these technologies especially where small law is concerned. This makes perfect sense in that the reduction of in house hardware and support becomes unnecessary which drives operational savings.

I will spare you the "Should firms migrate to the cloud" diatribe as there have been a plethora of articles written on the topic of late. You guys read the same newsletters and blogs that we do so a rehash is not required. I will say that, speaking for myself, there will probably be a paradigm shift away from in house metal box solutions especially when the firms that have jumped begin to report that they are happy with their new digital diggs.

With such heavy hitters as Google and Microsoft dumping seemingly inexhaustible resources into online services such as these (Microsoft has their CRM solution and Google has a plethora of SaaS based services) it is indicative of something big. 

 

Getting to know you...

This will be our fourth AlliancePCG Newsletter interview segment. The intent here is to provide a glimpse into other CIC shops around the country. We have a canned set of general questions that we will be emailing out to our CIC peers in hopes that this will increase community in our already close knit society.

AlliancePCG May Interview This month we jump to the Midwest and talk with Gerri Martin of Software Analysis Corporation.

Hell, Gerri. You have been selected as a participant in our monthly newsletter article “Getting to know you”. I want to take just a few minutes to ask you some questions regarding your consulting business...

Q: How long have you been a CIC?
A: I was a CIC from the time they started that program. I started support on version 2 before there was a program.


Q: What got you into the CIC game?
A: I had a client using Time Matters and Bob Butler fired them. They asked me to help them.

Q: What would you define as your technical specialty?
A: I am not a technical person, my specialty comes in by knowing how law firms operate and how to make them more efficient.

Q: What’s the secret to drumming up new business?
A: I do several classes for the Chicago Bar Association.

Q: Do you have any pearls of wisdom for the new or budding CIC?
A: There is a great community of CIC’s that are willing to help. They are very generous. Don’t be afraid to ask.

Q: If sentenced to the proverbial “deserted island”, what gadget could you not live without?
A: I would be lost without the internet. (Does that count as a gadget?)

Q: If you could have any feature added to Time Matters, what would it be?
A: Better ability to customize screens and the database.


Dell E6400 notebook

I have been a long time Dell fan and have been quite faithful to my D610 for quite awhile. I am one of those "If it ain't broken" guys. I was recently working with a TM customer and my poor, outdated laptop was struggling to keep up. It was time to retire it to the laptop farm where it could run in the fields and play with other notebooks.
AlliancePCG May E6400 I had been looking for some time at various products and had loved the D610 so Dell was on my short list from the start. I have been comparing the E6400 to the 13" Macbook Pro and Sony Vaio as two serious contenders.  The price points were very close so that was not the main driver for me.

As my visits to Best Buy began to increase, I spent considerable time at the Mac display booth and really came to love the Apple. Their memory management is better and the hip factor is tough to walk away from. I am getting to that age where I embrace anything that makes me cool without having to watch large chunks of MTV to figure it out.
One of the features that I decided that was necessary was a backlit keyboard. Now I can work from the couch on movie night without having to strain my diminishing vision or, if I should so choose, write a newsletter from the comfort of my bed without waking my lovely wife. The Dell and Mac both have this but the Vaio did not. Now there were two.

After reviewing the specs for each of these machines I started to lean towards the Dell as I could get a bigger bang for my buck in the overall product. I opted for the 2.4Ghz dual core Intel CPU, 250GB drive and 4GB of RAM. Up to this point the computers were identical in their technical specifications. The Dell has a removable battery which has been getting me roughly 6 hours of runtime without having to augment the power profile (in Macs defense, they have a 10 hour battery now but it is not user replaceable).

The lynch pin for me was in support. When I call Dell I get what I need when I need it. I can't say as much for Apple. My only experience with them revolved around a new iPod and their, in my opinion, poorly managed Genius store. I will save you all the rant but lets just say that I was very unimpressed with the results of my visit.

So I ordered my new E6400 with a port replicator (AKA docking station) for 1100.00. I opened the box and was operational in as much time as it took to boot the machine. It is quite fast especially for my needs and will last me a good 4 years before I will have to replace it (don't quote me on that). It comes with a 14" wide screen and is perfectly suited for movies (though I use my iPod for that when traveling).

I now use it as my primary PC and shuttle it between home and the office. The case is made of sturdy aluminum which I assume was tailored after the Macbook. It sports a Webcam and bluetooth as well. Perhaps someday I will use these.

The heat output is low and I spend considerable time with the unit on my lap without experiencing any discomfort. My D610 used to get a little toasty so I was happy to see that they got the heat pipes working properly on this one.

While Dell has a bevy of lower priced models in the Inspiron and Vostro lines (my wife has a 13" Vostro and loves it) I wanted something that would last and which was built with business needs in mind. I am very happy with my choice and would recommend this unit to anyone who may be shopping. Of course, I would not turn my nose up to you if you rolled into the next CIC conference with a shiny new Macbook ;)





AlliancePCG 2054 Kildaire Farm Rd. #363 Cary, NC 27518  888-389-APCG (2724)
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