Tuesday, December 12, 2017
 


 

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Nero Express 7 Essentials effects on TM Messenger:
Issue: TM Messenger will not open or messenger crashes when trying open. If you have Nero Express 7 Essentials software installed this may be causing an issue with the TM Messenger and preventing the application from opening.

Resolution:
*Stop the Nero Express 7 Essentials services that are interfering with the TM Messenger services, executables and processes.

1. Stop the current Nero processes within Windows:
a. Right click on your windows toolbar and select Task Manager.
b. In the task manager click on the tab labeled Processes, Click on the column labeled       Image Name.
c. Search for NMIndexStore.exe, NMIndexStoresvr.exe, NMBgMonitor.exe in the task manager. Right click on each service and choose end process.
Tip3 PicA
d. Close the task manager.
2. Disable the Nero Express 7 Essentials services from starting automatically:
a. Click on the Windows Start button and click Run.
b. Type in services.msc and click OK.
c. Find the service NMIndexingService, right click your mouse and choose properties. Click on the stop button (1). Just above the STOP button you will see Start up type, click the drop down and chose disabled (2) and click OK. Exit the services window.
Tip3 PicB
3. Stop the Nero Express 7 essentials executables from starting with Windows:
a. Click on the Windows Start button and click Run.
b. Type in msconfig and click OK.
c. Click on the startup tab.
d. Uncheck the box for NMBgMonitor and NeroCheck, click OK.
Tip3 PicC
e. You will be prompted to restart your computer, you may choose to restart now or wait until a more appropriate time (these changes will not take effect until the computer has been restarted). Once the PC is restarted you will see the System Configuration Utility screen. Check the box on the bottom left of the window to not show this message again and then click OK.
Tip3 PicD
*These services may cause the Nero Express 7 Essentials application from operating as expected. For questions as to the operation of the Nero Burning ROM please contact the vendor here.